Tuesday, December 01, 2009

Wherefore Art Thou, Nook? Delayed!

Well, it was too good to be true. After more than a month of patiently waiting for the Barnes & Noble nook reader to ship, it has been delayed. Not just to the retail stores, though that's all the media seem to be reporting. I must have been the first one in the world to order the damn thing, and despite an initial shipping date of November 30, I have now been pushed back to Dec. 9. They really need to iron out the kinks in their supply chain.

They did offer a $10 coupon code, which I guess is something, but I hate the smarmy way in which they make it not sound like a delay:

Subject Line: Your nook is shipping soon, plus a little something extra

You were smart to order your nook early for 2 reasons:

Reason 1: You'll be one of the first to have one. Your nook is shipping soon and
we expect to have it to you by December 9th. As an added bonus, we've upgraded
you to overnight shipping!


Reason 2: To thank you for being one of the first proud nook owners, we're giving
you a $10 Barnes&Noble.com Online Gift Certificate.


Thanks for the coupon code, but next time just say "hey, we've delayed your order from November 30th to December 9th" instead of oh-you're-so-lucky-have-ten-bucks-we-won't-even-explicitly-mention-it's-late.

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